Privacy Policy
SWEnroll is operated by SECOND WIND LLC ("SWEnroll," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit swenroll.com, use our forms or chat widget, or communicate with us.
Information We Collect
We may collect information you provide directly, including your name, business name, email address, phone number, message content, appointment information, and other details you choose to submit. We may also collect technical information such as IP address, browser type, device information, referring pages, and website usage data through cookies and similar technologies.
How We Use Information
- Respond to inquiries and provide requested services.
- Schedule enrollment audits, demonstrations, or appointments.
- Operate, maintain, secure, and improve our website and services.
- Send service-related communications.
- Send marketing text messages only when you separately provide express consent.
- Comply with legal obligations and prevent fraud or misuse.
Text Messaging and Consent
If you opt in through our chat widget, SWEnroll may send promotional or marketing text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. We maintain records of consent where required.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support services, such as customer service or messaging delivery, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We may share information with service providers that perform services on our behalf, such as website hosting, CRM, communications, scheduling, analytics, and security. These providers may use information only to provide contracted services. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. We do not sell personal information.
Cookies and Analytics
We may use cookies and similar technologies to keep the website functioning, understand site usage, and improve performance. You can control cookies through your browser settings, although disabling them may affect site functionality.
Data Retention and Security
We retain information only as long as reasonably necessary for the purposes described here, including legal, accounting, and operational requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to applicable law. You can unsubscribe from email marketing using the link in an email and opt out of text messages by replying STOP.
Children's Privacy
Our services are offered to childcare businesses and are not directed to children under 13. We do not knowingly collect personal information directly from children through this website.
Third-Party Links
Our website may link to third-party services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Updates to This Policy
We may update this policy periodically. The effective date above identifies the latest revision.
Contact Us
Questions or privacy requests may be submitted through the contact or Book Audit form on swenroll.com.
See also our Terms of Service.